Privacy Policy - Penspace

1. Introduction

Welcome to Penspace. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and use our services.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data: First name, last name, username
Contact Data: Email address, telephone numbers
Technical Data: IP address, browser type, device information
Profile Data: Username, password, purchases, preferences, feedback
Usage Data: Information about how you use our service
Reading Data: Books read, reading progress, notes, highlights
Gamification Data: Streaks, XP points, achievements, goals

3. How We Use Your Data

We use your personal data for the following purposes:

To provide and maintain our service
To personalize your reading experience
To track your reading progress and achievements
To send you book recommendations
To process OCR scanned content and save your highlights
To curate your knowledge feed
To communicate with you about service updates
To improve our service and develop new features
To comply with legal obligations

4. OCR and Camera Data

Our app requests access to your device camera only to scan books using our OCR (Optical Character Recognition) feature.

Images are processed locally on your device whenever possible
Text extraction is performed to save your highlights and notes
Camera images are not stored or shared permanently
Only the extracted text, highlights, and notes are saved to your account
You can delete saved highlights and notes at any time
Camera access is essential for the OCR feature to function correctly

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

With service providers who assist in operating our platform
When required by law or to protect our rights
In connection with a business transfer or acquisition
With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Secure data centers and hosting infrastructure
Employee training on data protection

7. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers are protected by appropriate safeguards and comply with applicable data protection laws.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Account data: Until you delete your account
Reading progress: Until you delete your account or specific data
Usage analytics: Up to 2 years for service improvement
Legal compliance data: As required by applicable laws

9. Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request access to your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Portability: Request transfer of your data
Objection: Object to processing of your data
Restriction: Request restriction of processing
Withdraw consent: Where processing is based on consent

10. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze how you use our service
Provide personalized content and recommendations
Ensure security and prevent fraud

You can control cookies through your browser settings.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Support Email: support@penspace.in
Privacy Email: privacy@penspace.in
Address: Penspace Privacy Team
At Post Degloor, Degloor, Nanded – 431717, Maharashtra, India